What is Reputation Management?

STOP Allowing Negative Search Results to Effect Your Brand!

Online Reputation Management (ORM): We crush NEGATIVE results and protect you from future damage.

Sticking your head in the sand and ignoring negative results will destroy your business and reputation.? That is why Spark Factory offers reputation management services out of Virginia to help your business crush negative results.

What Reputation Management
Reputation Management

What Can Reputation Management Do For You?

Why is Reputation Management Important?

It matters because the Internet is the first place we turn to find out about anything–from job prospects and breaking news to shopping, travel ideas, and the people in our own lives.

Not only that, but we utilize the internet virtually all of the time.

Why Do You Need Reputation Management?

You, I, and just about everyone else you could ever meet spend an average of 6 hours per day online (GlobalWebIndex). That’s one-quarter of each day.

During this time, our ideas and opinions are being affected by what we find on the Internet. These days, everything we do is online. From finding a restaurant to researching a company. Bad reviews affect us all.


How Your Website Is Performing?

What do people find when they enter your name or company name into Google? Do they see websites like pissed consumer? Or do they find inappropriate photos? Perhaps they find negative reviews left for your products or services. Maybe they find little relevant information on you or your brand and decide before you even meet them. Online reputation management services help give you the power to control what people see when they search for you.

Why You Need Reputation Management

Online Reputation Management is the process of professionally protecting your brand. It is so people find the information that you would like to present. Building a healthy image around your brand helps create your brand’s credibility. This is a major decision factor when it comes to the steps that people take next. Whether it’s calling you to discuss your services or placing that online order, don’t let poor reputation stand in your way.

Far too many people stick their head in the sand and think their bad reputation is going to go away. The problem with that approach is that it isn’t going to go away. As a Virginia Beach reputation management company, we are able to turn around bad reviews and get new, good reviews. Business is tough roadmap.? It requires business owners to wear a lot of hats. That why, here at Spark Factory we take pride in helping small business owners to keep a strong professional business reputation.

Who is it for?

Companies and individuals spend large amounts of money and energy building a strong reputation throughout their lives. All of that effort can easily be ruined by online trolls or even by your own missteps. In today’s world, it is vital to have a professional online reputation management company to monitor, build, and protect your brand.

Here are just some of the common online occurrences that can dramatically hinder your reputation and your bottom line:

  • Poor customer service
  • Negative reviews
  • Lack of information
  • Competitor bashing

The best way to save your business in today’s online world is to be proactive. Meaning build positive content around your brand, even if that brand is you!


Monitor, manage, and improve your online reputation

Monitor all your customer feedback from multiple sites, and receive email alerts for each new review. Filter by source and star rating to see the reviews you find most critical. Even better, before a review is posted our system, it will hold for review. In case you get a bad review, our system’s AI will determine whether the message is positive or negative. If it’s negative, our system will block it from posting online.